Frequently Asked Questions
Below are some of the most common questions we encounter. If you have any questions about how we operate or the services we offer, chances are the answers are in here. But as always, we welcome you to reach out and let us know your thoughts.
Where are your writers based?
Our writers are college-educated native speakers and live in the United States. Of course, we’re looking to bring international writers on board in the future.
Do you recycle/re-spin your content?
Consistent quality is our priority. We craft all content on a per-order basis. And we customize the writing to your specific needs.
Will your content help with SEO?
Yes. Our writers use Search Engine Optimization tools to research your specific niche/industry. Research used to craft keyword optimized SEO friendly content for your website. We also provide the option to include your own set of keywords in most of our services.
Do you offer any guarantees?
We edit, proofread, and review all writing for quality before it reaches you. But if for any reason you’re unsatisfied with the writing you receive, we’ll revise it on the house.
Innovate Writing Satisfaction Guarantee
Within 7 days of receiving documents, customers can choose one of these convenient options:
-Unlimited Revisions (Within the original context of the writing)
-Full Refund (Content cannot be used if this option is chosen)
We’re confident in our ability to exceed your expectations.
How long is delivery time?
Our standard delivery time is 7 business days (or less).
Delivery countdown occurs once an order has been processed. Processing completes within 24-48 hours.
We also offer 72-hour express delivery on select services as well.